Shipping and Returns

Shipping:

Ready Originals

Orders made from our "Ready Originals" collection are shipped within 48hours of purchase.  Purchases made on non working days (Sundays or Saturdays) or National Holidays will be shipped on the next business day. 

Orders will be sent by the Post Office. Once we ship your order, we will send you a tracking number for confirmation.  Please allow up to 4 weeks for you order to be received. If you want your order to be shipped by DHL or UPS please email us and we will arrange accordingly and advise what the extra fee will be.

Design Your Own

Design your own styles are made to order.  All sweatshirts will be made in the order that they are received.  Please give up to 3 weeks for your sweatshirt to be made.  The process takes over 30 hours, so thank you for your patience!!

We will send you a confirmation email for order and ask you for the 3 colors that you want. All details will be clearly written out in the email, but feel free to ask questions!! shipping is the same as above, orders will be sent with the Post Office but can be expedited by DHL or UPS for an additional fee.

Returns

Orders from the "Ready Original" collection can be returned up to 14 days from being received. Return shipping fees are taken on by the you the customer. 

For the Design Your Own collection, we do not accept returns.

For any others concerns; please contact us at hicolorambassador@gmail.com